Migration from Internal Reseller

Hello,

As the domain(s) you have mentioned are owned within our DNS Cluster by a third party, we need the following steps to be taken in order to proceed with an internal migration:

-The domain owner/reseller needs to send in a ticket to us at ‘[email protected]’ mentioning that they authorise the transfer of the domain(s).
-The domain(s) need to be explicitly mentioned in the ticket they send in.
-The ticket needs to contain this ticket reference to link the authorization which is included in the Subject of this ticket of the format #YYYYMMDD-AB12.

Once we have received approval from the current owner/reseller of the domain(s) we can then proceed as usual with our migrations process documented in the link below.

https://my.guru.co.uk/kb/migration-info/how-your-guru-migration-works

For security reasons we are unable to provide any details on the current owner(s) that is not publicly accessible.

Please let me know if there is anything I can help with,

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