Hi
The following settings should work in any FTP connector capable of using TLS1.2 or higher encryption:
FTP Host: #####
Port: 21
Encryption: Explicit FTP over TLS
Connection Type: FTPS
Transfer Mode: Passive
Username: Full username including the @domain OR your cPanel Username
Password: Set in cPanel > FTP Accounts OR your cPanel Username Password
Path: / (if this produces an error it may be a root path which would then be /home/cpanelusername/…) or this can be left blank in some clients.
Please get back to us if you continue to experience difficulties
#signature
#cut