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Lost Access To Account

< 1 min read

Hello,

Thank you for your email.

I understand that you can no longer access your account due to either the email address not been active, prime account holder leaving the company or the primary email no longer in use.

To be able to authenticate your details please provide the following information;
1) The most recent invoice ID and corresponding payment amount and payment date
2) The start date of a service on the account, (this does not correspond to a domain registration date)
3) The exact full name and address as registered for your account

Once we have these details confirmed we will be able to help you.

Kind regards,

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